The Zaharia Organization
Client Support Information
If you are interested in becoming a client with ZO then you must read and consent to all of our service agreements. Following that, if you still wish to continue in developing a business relationship with us, you will need to fill out all the documents a forms herein.
When setting up a contract for trade or transport, there will be a number of documents which must be adhered to, signed by all parties, and followed up upon delivery and completion of said contract.
Upon deciding that you want to contact the ZO for further discussion of business arrangements and setting up a contract with us, you can use the contact submission form found at the bottom of each page on this website. After contacting us, we will return an email to you in regards to proceeding with the new business protocol. Thank you for your interest in The Zaharia Organization!
Payment Options
There are only 3 payment options available for services rendered. Any deviation from payment without notice may result in detainment of cargo and personnel as well as abeyance of any future business with the Zaharia Organization. The following are payment methods:
- Payment Method 1) Full payment upfront. Before any transport, trade, or delivery is to be made, full payment of services will be rendered upfront.
- Payment Method 2) Quarter payment + collateral up front. A quarter of the full agreed amount must be made up front, including collateral which can be any appropriate commitment of equal value. Upon completion the remainder of the payment must be made before collateral is returned.
-Payment Method 3) Half up front, half upon completion payment. Half of the agreed upon amount must be made up front, the remainder may be made upon completion of contract.
Terms of Shipment
1. All goods to be transported will be maintained and cataloged before, during, and after flight. No exceptions. To ensure proper delivery of cargo, clients must provide an itemized checklist in the form of ZO documentation and templates stating description, quantity, and risk assessments for all items. This documentation will have hard and soft copies, an original, and signatures are required by all parties before transport, and upon arrival of delivery.
2. No goods will be shipped which are assessed above a level 5 risk. The risks defined will include exposure, content types, value, verse prominence (Whether the contents are sought after and by whom), and structural integrity. Each category will be assessed appropriately before shipment no less than 72 hours prior. Any changes to contents must be addressed within 48 hours. Any deviation from this will result in partial, or all cargo being left behind.
Risk Clarification
A) Risk 1 – No or low risk. Cargo that is not volatile or dangerous. Contains content at low to medium value, and is considered common.
B) Risk 2 – Low risk. Cargo that would only be dangerous in exposure, if mixed or combined with other elements not already introduced near contents. Contains content at medium value, and is still considered common.
C) Risk 3 – Medium risk. Cargo that contains dangerous mixtures or combinations and is a health hazard if exposed outside of containers and safety protocols. Contains content at medium to high value, and is considered common to uncommon.
D) Risk 4 – Medium to high risk. Cargo that contains explosive and volatile items which are dangerous if exposed to other elements outside of safety protocols. Contains content at high value, and is considered scarce. Orange Active Status.
E) Risk 5 – High risk. Cargo that contains sensitive material, possible explosive or high danger exposures. Extremely fragile, or responsive outside of safety protocols. Contains content at extremely high value, and is considered rare. Red Active Status.
F) Risk 5+ – Will not ship.
3. Deadlines will be met, however all conditions and threats must be taken into account. Please allow for appropriate amount of time if possible for delivery of cargo.
4. One of three payment options must be adhered to. If payment is not fulfilled upon completion of contract and delivery, abrogation may occur and all goods and cargo will be detained. Once full payment is made, goods will be returned, however cancellation of any future contracts and services may be upheld.
Risk Calculator
The Risk Calculator will measure varying degrees of assesment, based on volatility, destination, urgency, and status.
Once the degrees have been determined, the ZO will apply an appropriate risk clarification to the service.
Volatility is based around a number of factors to be determined:
*Health Hazard
-Carcinogens, mutagenicity, toxicity, irritants
*Flammables
-Pyrophorics, self-heating, emits gas, self-reactives, organic peroxides, explosives, oxidizers
*Vulnerable Materials
-Corrosive, gases under pressure, elements under pressure
*Environmentally Unsound
-Ozone Layer Hazard, aquatic toxicity, pollutants
*Unknown
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Destination will determine route dangers and risk. It will include Origin/ Destination/ Mid-JumpPoints:
*UEE/ Human - Safest possible routes (Low Risk)
*Colony/ Human - Potentially unsecured paths (Moderate Risk)
*Pirate/ Human - Unsecured paths through pirate systems (High Risk)
*Banu - Unsecured paths through friendly alien systems (Moderate Risk)
*Xi'An - Unsecured paths through neutral alien systems (Moderate - High Risk)
*Vanduul - Unsecured paths through hostile alien systems (High - Severe Risk)
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Urgency will tell us the speed and import with which we are transporting:
*Standard - General to low urgency of cargo or personnel transport
*Moderate - Expediting the haul of goods and persons is preferred
*High - Necessary to transport goods or persons ASAP
*Special Severe - Fastest possible transport
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Status defines the actual importance of the items or people being transported:
*Standard - General and/or common status. (Low Status)
*Military - UEE status (Medium to High Status)
*Corporate - Common business items (Medium Status)
*Medical - Often high importance (Medium to High Status)
*Special - Usually wealthy clients (Medium to High Status)
*Tealeaf - Often smuggled or pirated items (High Status)
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